Close energy contracts faster with guided digital consultations
Configure tailored rates, walk customers through e-mobility options, and complete contract signing in a single session, all without media disruption.
- Guided rate configuration in real-time
- Contract signing without media disruption
- Personalized energy consulting at scale
- 40%
- Faster contract closing
Without the right tools, deals slip away
Complex rate configuration
Tailoring energy rates to individual usage patterns requires lengthy back-and-forth across multiple channels.
With Univerx:
Configure rates together in real-time with co-browsing. Customers see exactly what they're choosing.
Media disruption in contract signing
Customers drop off when they need to switch from consultation to a separate signing process.
With Univerx:
Move from consultation to digital signature in one seamless session. No channel switching.
Scaling personalized advice
Complex energy products like e-mobility bundles or community energy require expert guidance that's hard to scale.
With Univerx:
Deliver expert-level guidance remotely through video and co-browsing. Scale without losing the personal touch.
Traditional process vs. with Univerx
| Measure | Traditional | With Univerx |
|---|---|---|
| Contract closing time | Traditional 5+ days across channels | With Univerx 1 guided session |
| Processing steps | Traditional 12 manual steps | With Univerx 5 automated steps |
| First-session close rate | Traditional 15% of consultations | With Univerx 45% of consultations |
From consultation to close
A seamless journey from first contact to signed contract, guided every step of the way.
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Rate consultation
Walk customers through energy plans, e-mobility options, and sustainability packages in a live session.
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Guided configuration
Configure tailored rates together in real-time. Customers see changes instantly and understand every detail.
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Digital contract signing
Complete the deal with a legally binding digital signature. No paper, no delays, no media disruption.
Measurable impact on your bottom line
What our customers say
With Univerx, we moved from multi-day contract cycles to same-session closings. Our customers love the seamless experience.
Thomas W. Head of digital sales Regional energy provider
Ready to close more deals?
Start co-browsing and running one-click video calls with the people you sell to and support.