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Integrations

Connect Univerx with
your existing stack

Embed Univerx with one line of code, then connect the CRM, helpdesk and analytics tools your team already runs.

  • Segment
Featured

Featured Integration

Match the widget to your brand, then track every call in the tools your team already opens.

  • Salesforce

    Log calls, co-browsing sessions and outcomes against the right record.

  • Zendesk

    Open a video call or co-browse straight from an active ticket.

  • Slack

    Send queue alerts, call requests and outcomes to your channels.

  • HubSpot

    Start a call from a contact or a deal, then sync the notes back.

  • Intercom

    Escalate a chat to co-browsing without losing the conversation.

  • Segment

    Stream call, co-browsing and routing events to your data stack.

Integration

All Integration

Connect your CRM, helpdesk, comms and analytics tools, or build your own with the REST API.

Showing 16 of 16 integrations

  • Salesforce

    Salesforce

    Log calls, co-browsing sessions and outcomes against the right record.

  • HubSpot

    HubSpot

    Start a call from a contact or a deal, then sync the notes back.

  • Pipedrive

    Pipedrive

    Launch a call from an open deal and write the result back to it.

  • Microsoft Dynamics

    Microsoft Dynamics

    Connect Dynamics records to live video calls and co-browsing sessions.

  • Zendesk

    Zendesk

    Open a video call or co-browse straight from an active ticket.

  • Intercom

    Intercom

    Escalate a chat to co-browsing without losing the conversation.

  • Freshdesk

    Attach call recordings and session notes to every ticket you close.

  • Front

    Front

    Turn a shared inbox thread into a one-click browser video call.

  • Slack

    Slack

    Send queue alerts, call requests and outcomes to your channels.

  • Microsoft Teams

    Microsoft Teams

    Route call requests and session alerts to Microsoft Teams channels.

  • Twilio

    Twilio

    Send SMS call invites and route inbound numbers to a free agent.

  • Segment

    Stream call, co-browsing and routing events to your data stack.

  • Mixpanel

    Mixpanel

    Track conversion and resolution time across every live session.

  • JavaScript widget

    One line of code. Match it to your brand, then track it live.

  • REST API

    Read sessions, agents and outcomes. Push events back with webhooks.

  • SSO and SAML

    Sign agents in with your own identity provider, SAML or OIDC.

FAQ

Frequently Asked Questions

Everything you need to know about co-browsing, video calls and smart routing.

Co-browsing lets you see exactly what your customer sees, live in their browser. Guide them through a demo or a support issue visually, with no downloads and no setup.

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See what your customers see

Start co-browsing and running one-click video calls with the people you sell to and support.

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