Privacy Policy
Last updated: January 9, 2025
1. Introduction
Univerx ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Company information (company name, size, industry)
- Payment information (credit card details, billing address)
- Communication preferences
Usage Information
We automatically collect certain information about your device and how you interact with our Service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Session recordings and co-browsing data
- Log data and analytics information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Service
- To process transactions and send related information
- To send administrative information, updates, and security alerts
- To respond to your comments, questions, and customer service requests
- To send you marketing and promotional communications (with your consent)
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with legal obligations and enforce our terms
4. How We Share Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
- Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety
- With Your Consent: With your explicit consent or at your direction
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and security best practices
- Incident response procedures for potential data breaches
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Opt out of marketing communications or certain data processing activities
- Restriction: Request restriction of processing of your information
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our Service. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@univerx.com
Data Protection Officer: dpo@univerx.com
Address: 123 Business Street, Suite 100, San Francisco, CA 94105
GDPR & CCPA Compliance
We are committed to compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Union or California, you have additional rights regarding your personal information.
For more information about your rights or to submit a request, please contact our Data Protection Officer at dpo@univerx.com.