One Click To Join
The customer clicks a link and the call starts. No download, no account, no meeting id read out over the phone.
Video Calls
Face To Face In One Click
Turn a chat or a form into a video call from any page. Browser based, encrypted, with screen sharing and recording built in.
- Browser-based calls
- Encrypted connections
- Screen sharing built in
- Session recording
Univerx call
Live 12:48 Recording
Laura Allison Agent
Marcus Chen Customer
2
Trusted by Leading Companies
Capabilities
Everything A Call Needs
Share a screen, record the session, bring in a specialist, and do it on whatever device the customer is holding.
Univerx call
You are sharing a browser tab Stop sharing
Choose what to share Entire screen App window Browser tab Share tab audio
Marcus Chen Customer
Sharing
Screen Sharing
Share your screen, or let the customer share theirs, without leaving the call. Co-browsing runs in the same session.
- Both directions
- No extra app
- Co-browse in the same call
Benefit
Why Teams Choose Univerx Video
Complex issues are easier to solve when both sides can see each other and the screen. No download, no account, no waiting room.
Runs In The Browser
Every major browser on desktop, tablet, and mobile. Your team stays in the console they already work in.
Encrypted Connections
Calls are encrypted in transit, sensitive fields are masked, and the customer controls what is shared on screen.
A Face, Not A Queue
Complex issues get resolved once. Teams see 60% faster resolution and 45% fewer follow-up tickets.
Built For Sales And Support
Smart routing puts the caller with the right agent, and every call is logged back to your CRM or helpdesk.
Get Started
Talk to your customers face to face
Put a one-click call button on any page and connect your team to customers while they are still on it.